Hybrid
Hybrid ACH is a smart transaction routing feature available through the VIP Connect SDK. It enhances the traditional e-check process by dynamically determining whether each deposit should be processed as a Warranted or Non-Warranted transaction based on the patron’s account history.
At the time of the transaction, Pavilion evaluates the patron risk and uses a decisioning process configured per operator to route the transaction accordingly. The warranted/non-warranted decision returned in the IsWarrantied (true/false) field in the Notification Callback.
Operator Control
Operators can choose to override Pavilion's decision by explicitly sending a value in the warrantyMode field (WARRANTY or NOWARRANTY) in the Create Patron Session API request. The decision to use this override should be based on a decisioning process created within the operators system, and not by any information provided by Pavilion.
Requirements
To enable Hybrid ACH:
- Certification is required with both VIP Connect and VIP Online.
- We strongly recommend enabling VIP Preferred and One Button Routing as a part of the Hybrid ACH solution to provide the most complete and seamless patron experience.